What to do if you wish to return a print:
We like satisfied customers, so if you are unhappy for any reason with your purchase from us, we would like
to hear from you.
If
you are not satisfied with any products purchased at Abbey Knoll Photography, please contact us at 508-212-4182. Errors in
goods received compared to goods ordered will be corrected.
Our intent is
for each customer to be 100% satisfied with our photographs. However, due to the fact that photographs can be easily copied
or scanned once delivered, we must limit returns and refunds to defective products, which will be exchanged or credited. Defective products
are defined as damaged goods, out of focus photographs or incorrectly exposed photographs. Defects also include typos on sports
products.
Refunds
will only be honored if the item(s) are returned to us within thirty (30) days of delivery.
The customer understands that certain areas in a photograph will be in focus while others
areas are rendered as soft focus. This condition is known as depth of field. The customer understands that levels of light
can vary within a photograph. The light on our client may be different than the light on the background. Abbey Knoll
Photography will print photos for the best overall exposure with the main emphasis given to the exposure of our clients.
If you have any question please don't hesitate to call or email us at maura@abbeyknollphotography.com
Refunds for digital files, at our discretion, are typically not available.
